Returns are
where profit dies.
Buttr brings it back.
The refund-first return. The three-day wait. The WhatsApp thread that never ends. Buttr replaces all of it with one smooth motion — and puts the money back on your side.
14 days free · no card required · connects to Shopify in minutes
built for COD
The moment a refund becomes an exchange or store credit instead.
From customers who redeem store credit spending more than the credit itself.
Smart Intercept turns refund requests into exchange or credit.
Stop paying for
the sale twice.
Every unnecessary cash refund reverses a sale you already paid to win — the product margin, the shipping, the ad spend that acquired the customer.
An exchange costs none of it. The sale never reverses. Converting one refund into one exchange is the mechanism behind everything Buttr does.
One smooth motion.
Shopper opens your portal
Branded, bilingual, mobile-first. Order number plus phone or email — no login, no WhatsApp thread.
Buttr makes the swap the easy choice
Exchange first, store credit with a bonus second, cash refund last. Every lever set by you — nothing forced on the shopper.
Bosta picks it up
Reverse pickup booked automatically and tracked door-to-door, with failed-pickup handling built in.
Money settles in Shopify
Refunds, exchange orders, store credit and fees — computed to the piaster and written straight back to Shopify.
Not a returns portal.
A bottomline saver.
Branded returns portal
Your logo, your policy, your link. English and Arabic with full RTL, built mobile-first.
Store credit with a bonus
Sweeten the swap with a configurable credit bonus — they'll take it every time.
Policy engine
Windows, exclusions, reason codes, fees, auto-approvals — every rule is yours to set.
COD-native settlement
Cash at the door is a first-class citizen: clawbacks, fees and partial returns computed exactly.
Bosta reverse pickup
Pickups booked, tracked and retried automatically. More couriers on the way.
Shopify stays in charge
Refunds, exchange orders and credit written straight back — Shopify remains your source of truth.
Bilingual notifications
Email at every step, in your customer's language, from editable templates.
Analytics that talk money
Return rate, reasons, most-returned products — and exactly how many EGP Buttr saved you.
Built for COD.
Not retrofitted for it.
Most orders in Egypt are paid in cash at the door — there is no card to refund. Global returns tools were never built for that. Buttr was.
- Exchanges and store credit need no card at all.
- Settlement accounts for cash collected on delivery.
- Arabic-first shopper experience, RTL done properly.
- Priced in EGP, billed locally through Paymob.
90%COD
Day 5 payback.
60% revenue retained.
No drama.
Modeled on a 300-order/month COD apparel brand with a 25% return-or-exchange rate.
Simple plans.
Priced in EGP.
Starter
- 50 returns / month included
- 12 EGP per extra return
- Every feature included
- Unlimited team members
Growth
- 200 returns / month included
- 10 EGP per extra return
- Every feature included
- Unlimited team members
Scale
- 500 returns / month included
- 8 EGP per extra return
- Every feature included
- Unlimited team members
Unlimited
- Unlimited returns
- No overage, ever
- Every feature included
- Unlimited team members
- Only approved returns count toward your plan — rejected or expired requests are never billed.
- Billed every 30 days by card via Paymob. Upgrade any time, prorated; downgrade at your next renewal.
Good questions.
How long does setup take?
Connect your Shopify store with one click — OAuth, no theme edits, no developer needed. Set your return policy, share your portal link, and you're live. Most brands finish the same day.
Do my customers need an account?
No. They open your returns portal, enter an order number and a phone or email, and pick what they want — in English or Arabic, from any phone.
How does Buttr handle COD orders?
Buttr is COD-native. Exchanges and store credit need no card at all, and the settlement engine accounts for cash collected at the door — including fees, clawbacks and partial returns.
What counts against my monthly returns?
Only approved returns. A request that's rejected, cancelled or expires is never billed — you pay for outcomes, not attempts.
Which couriers do you support?
Bosta today — reverse pickups are booked and tracked automatically, with failed-pickup handling built in. More Egyptian couriers are on the roadmap.
Which platforms do you support?
Shopify today, with deep integration: refunds, exchange orders and store credit are written straight back. Salla and Zid are on the roadmap.
Smooth in,
smooth out.
Start converting refunds into revenue this week.
14 days free · no card required · cancel anytime